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News & Press

12/08/2009

KEENKUT LANDSCAPING joins the BBB (Better Business Bureau)

KeenKut Landscaping has been a BBB Accredited business since December 2009. This means it supports BBB's services to the public and meets the BBB Accreditation standards.  BBB processed a total of 0 complaints about KeenKut Landscaping in the last 36 months, the standard reporting period.  Based on BBB files, KeenKut Landscaping has a BBB Rating of A+ on a scale from A+ to F. 

The BBB suggests the following when hiring a lawn service:

  1. KNOW WHAT YOU WANT FROM A LAWN SERVICE:  Lawn care companies provide many services including mowing, maintenance, aeration, seeding, landscaping, fertilization, pest control applications, and tree care.
  2. FIND OUT WHICH COMPANIES PROVIDE SERVICE IN YOUR NEIGHBORHOOD:  Ask your neighbors or friends for a recommendation.
  3. ASK FOR A LAWN INSPECTION AND A FREE ESTIMATE FOR SERVICE:  Services that quote a price without seeing your lawn cannot be sure what your lawn might need.
  4. ASK ABOUT THE PRICE SYSTEM AND WHAT SERVICES ARE INCLUDED:  Lawn services may offer a yearly contract or a simple verbal agreement giving the customer the right to discontinue service at any time.  Find out what happens if you have a problem between contracts.  Will the service calls be free or is there a charge?
  5. CONSIDER ANNUAL COSTS VS. COST PER APPLICATION:  Many companies allow you to pay after each treatment and may offer a discount if you pay the annual cost up front.
  6. GET A WRITTEN AGREEMENT ABOUT COSTS AND SERVICES BEFORE YOU PAY:  Document the duration and expected results of the lawn care service.
  7. LOOK FOR GUARANTEES AND REFUND POLICIES:  Some services may offer a guarantee of performance.  Others may offer refunds if they fail to meet your expectations.
  8. MAKE SURE THE SERVICE IS LICENSED TO APPLY LAWN CARE PRODUCTS AS REQUIRED BY STATE LAW:  Check with your state Department of Agriculture or Environmental Department for details.
  9. LOOK FOR PROFESSIONAL MEMBERSHIP:  A service's membership in one or more professional lawn care associations and active participation in the local community is a positive sign.  Professional organizations keep members informed on new developments in pest control methods, safety, training, research and regulation.  Most associations have a code of ethics for members to follow.  Affiliation with a professional group is one indication that a company strives for quality in its work.
  10. GET A BUSINESS AND COMPLAINT REPORT:  For further information on the company's service record, contact your local BBB.

 

 



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